Our courses teach basic theories and current research on planning and analyzing strategic and operational performance processes in healthcare and especially in hospitals. We also supplement the basic education with lectures and exercises on (health care) operations and project management. In the master's program, we teach the basics of rational decision making in a mandatory module and deepen methods of stochastic systems and queuing theory as well as operations research and solution algorithms. In these courses, students can lay the foundations for an academic career.
In software courses and seminar papers, we offer students a variety of opportunities to apply their acquired theoretical knowledge to practical problems. For this purpose, we teach the use of the optimization software IBM ILOG, the simulation suite AnyLogic and business data analysis in Excel. In seminar papers, research work is analyzed and models are implemented to draw one's own conclusions from the results obtained.
Lectures and Tutorials
In classic courses consisting of lectures and tutorials, we train students in various aspects of service management, operations research, and project management. In these courses, there is one lecture and one exercise per week, where new knowledge is presented and then further elaborated in tutorials. At the end of the semester, students take a written exam.
In software courses, we train students in problem-oriented use of software tools IBM ILOG, Anylogic, and Excel. We deal with topics from health care operations management, operations research, and capacity planning and show how practical problems can be analyzed, modeled, and solved based on a business perspective. We recommend taking these courses if you want to reinforce the content from the above courses or if you would like to write a seminar paper or thesis at a chair of the cluster.
Each course consists of a three-hour lecture and an exercise, which alternate weekly. Examinations include the completion of small assignments during the appointments and the submission of assignment sheets. These are worked on in groups and presented together.
The number of participants in the software courses is limited. Therefore, a timely registration at the beginning of the semester is necessary!
In our seminars, students usually work in pairs on a research paper from one of our research areas. At the beginning of each semester, we present topics to be worked on. During the lecture period, students are supervised by one of our research assistants. At the end of the semester, students prepare a written report and present their work. Here, the students should be able to understand and present the problem of the research paper. In addition, they should be able to classify and contextualize the problem in the broader literature. Finally, the development of an own example or the implementation of the model is beneficial.
The examinations consist of the evaluation of the written report and the final presentation at the end of the lecture period.
The capacity of seminars is limited. Therefore, a timely registration at the beginning of the semester is necessary!
|Seminar Service Operations Management (BSc)||deutsch|
In the final thesis, students should demonstrate that they are capable of independently addressing a scientific question and drawing well-founded conclusions and recommendations for action. The registration for the preparation of a final thesis is possible twice in each semester (at the beginning and the end of the lecture period). Research assistants present the topics and are available to answer questions about them. The topics cover all research areas of the chair and include literature work, implementation of models and heuristics, or practical work with a partner company. The thesis can be written in German or English. A List of previously assigned topics gives an overview of the spectrum of topics.
During the work period, the tutor is available for subject-related questions. Halfway through the period, the student gives an ungraded feedback presentation. At the end of the period, the work is handed in. Generally, there is no final presentation (exception: if required by the examination regulations).
Here you can download templates for seminar papers and thesis for Word and LaTeX, as well as other files.