Leaving Experts

Leaving Experts: Retention and passing on of expert knowledge

* Demographic surveys have shown changes in age distribution resulting in a large number of company staff retiring and taking their knowledge and experience with them. Companies in merger and acquisition processes and subjected to increasingly aggressive recruiting methods are confronted with the “Leaving Experts problem”.

* Due to company employees retiring or leaving the company for other reasons, the company loses specific knowledge, which may result in large knowledge gaps. As a consequence, the knowledge of Leaving Experts should be made transparent and provided to relevant target groups, or the competencies of Leaving Experts should be further tied to the company.

* It will be necessary that competence management and knowledge management act together and that concepts and methods are developed which take into account micro levels (eg cooperation between the Leaving Expert, his/her successor, and the application of individual knowledge, etc.).