You can use the Student Hotline for questions related to:


  • Student Services Centre (general enquiries) (1 and 5)
  • Registrar’s Office (questions about applying, enrolment, de-registration, changing degree programme or subject, etc.) (2)
  • Examinations Office (3)
  • Scholarships (4)

Please call the Student Hotline on +49 (0)821 598-1111. You do not have to listen to the entire announcement if you dial the numbers in brackets shown above for the above-mentioned areas after dialling the hotline number. For example, the Registrar’s Office can be reached directly via 0821/598-1111---2. After dialling 0821/598-1111, please wait 3 seconds before dialling “2”.




Direct dialling:

  • Student Services Centre: 0821/598-1111---1 or 0821/598-1111---5
  • Registrar’s Office: 0821/598-1111---2
  • Examinations Office: 0821/598-1111---3
  • Scholarships: 0821/598-1111---4.


The instructions in the PDF document below explain how the hotline works. It includes further examples showing how you can directly dial various areas, without having to listen to the entire introductory announcement. You can significantly reduce the amount of time of the call if you use direct dialling. We therefore recommend using this function.


  • Open Hours: (telephone and in person): Monday to Friday 08:30 am to 12:00 pm. Afternoon appointments by prior arrangement.
  • Phone: +49 (0)821 598-1111