There are many situations during one's studies in which good advice is needed. Whether you have general orientation problems at the beginning of your studies, test anxiety, questions about study planning, learning techniques, dropping out, or opportunities to study abroad. We are also at your side during the later stages of your studies, for example if you are considering postgraduate studies or a doctorate, or if you want to prepare for your career entry.


Student Counselling Service // Subject-related study guidance // Study guidance for teacher training // Learning guidance // Psychological and systemic counselling // Addiction counselling // Studying with a disability // Study doubts // Studying with family // Social, legal and psychological counselling

Student Counselling Service

The Student Counselling Service (ZSB) supports students – at the beginning of their studies, in higher semesters or after graduation – in big and small questions about planning and organising their studies,  changing subjects und double degree programmes, in case of orientation problems and doubts about their studies.


In addition to open personal and telephone consultation hours (without registration), the ZSB also offers counselling sessions by prior appointment as well as information and counselling by e-mail.


In order to prevent problems and to provide early help with symptoms of insecurity and crises, a wide range of workshopsis available every semester in addition to counselling sessions.


All counselling services offered by the ZSB are confidential, voluntary, free of charge and neutral.


For subject-specific (detailed) questions, the subject advisors in the faculties are available.


Counselling and information




Sonja Eser on counselling services for students


You come from abroad and would like to complete your entire studies (with degree) at the University of Augsburg?

You have been admitted to study and are planning your first weeks in Augsburg?

Are you looking for information on scholarships, intercultural events or the services offered by the International Career Service?


Preparatory course


Personal Counselling


Information for prospective students and students from abroad



International degree-seeking students | Certificate for Intercultural Key Qualifications
International Office

Studying abroad

How do I plan a semester abroad? What exchange places are available? When do I have to apply? How can I finance a semester abroad?

If you are interested in a semester abroad within or outside Europe, you should get an overview of the various exchange programmes at the University of Augsburg as early as possible. The search portal "Exchange Opportunities" will introduce you to the various cooperating universities.

In addition, students can obtain even more detailed information at information events organised by the International Office in order to decide which exchange programme, country or university suits them best.

Afterwards, individual concerns can be clarified in personal counselling sessions.


Overview of exchange programmes         

Anne Hanik M.A.
PROMOS Scholarship Coordinator
International Office
Julia Schneider M.A.
WeltWeit Outgoing
International Office


The subject advisors in the faculties are the contact persons for all subject-specific and (detailed) questions relevant to your course of studies.


Study guidance for teacher training

The counselling team of the Centre for Teacher Education and Interdisciplinary Educational Research (ZLbiB) advises

  • Students of teacher training and teaching-related degree programmes at the University of Augsburg,
  • Students of teacher training and teaching-related degree programmes at other universities who wish to transfer to the University of Augsburg,
  • participants in post-qualification courses within the framework of special measures of the Bavarian State Ministry for Education and Cultural Affairs

on various counselling matters.


Prospective students are supported by the Student Counselling Service (ZSB) with questions about teaching degree programmes.


Study guidance for teacher training


Prospective students in teacher training


Information on planning the teacher training programme


Learning guidance, self & time management

When preparing for exams, do you despair at the amount of material? Can't find a suitable study rhythm or do you have problems writing papers? You don't start studying until the week before the exam? There are many obstacles to learning and exams. Reflect on your own learning and try to describe it accurately. Based on this, the learning counselling offers individual conversations, workshops and also learning coaching and gives literature recommendations as needed to help students of all disciplines and semesters to design learning processes as efficiently as possible and thus sustainably. For this purpose, it uses findings from cognitive science research (keyword "brain-based learning").


Closely related to learning guidance is the topic of time and self-management. The goal of the counselling services in this area is to enable students to reduce stress during their studies while at the same time maximising productivity and effectiveness. The decisive factor here is learning to set priorities, to plan one's own time sensibly and to integrate helpful time management techniques into everyday study.


Due to current developments, it is only possible to make an appointment for a counselling interview in this area by e-mail directly with your counsellor. The counselling interview is conducted via telephone or e-mail. Personal interviews are only possible in absolute exceptional cases.


Workshops    Exam anxiety   Videos with tips for learning


Allgemeine Studienberatung | Lernberatung | Zeit- und Selbstmanagement |
Student Counselling Service


Do you know this situation? You actually want to prepare for the exam, but then you keep doing something else. Or you are in a crisis because the last exam went so badly. Maybe you're going through a break-up, or the stress at home or in your shared flat is taking away your concentration. Do you feel weak and exhausted, are you worried about your future and wonder if you might be mentally ill? Then please consider whether you would like to talk about your problems in order to look for solutions together.


You will find individual support in the psychological and systemic counselling.

Students can take advantage of individual counselling or coaching (of about six to eight sessions) here for study-related or personal problems that affect studying.


Counselling occasions include:

  • Personal crises (relationship problems, family stress, homesickness)
  • Feeling burned out in everyday study life
  • Exam nerves, learning blocks, procrastination ("procrastinationitis")
  • Motivation problems, stress, exhaustion and burnout
  • Problems with decision-making, self-organisation, stress management
  • Anxiety and depression
  • Identity and existential crises
  • Questions regarding the risk of addiction

Longer-term psychotherapies cannot be offered in the university setting, but support in finding a suitable therapy place can be provided.


All counselling services are confidential, voluntary, free of charge and neutral. You can contact the counsellors directly to make an appointment.


Due to current developments, it is only possible to make an appointment for a counselling interview in this area by e-mail directly with your counsellor. 

Alternatively, you can also send your request to and one of the counsellors will contact you to arrange an appointment.

The counselling interview is conducted via telephone or e-mail. Personal interviews are only possible in absolute exceptional cases.


Psychological support for students

And suddenly everything is different... No question: The Corona crisis is a challenge for many, especially psychologically.

Often there are several topics at once that occupy us now. For example, our thoughts revolve around our studies, our (part-time) job, our own health or that of family members and friends. And all this in a very uncertain time. 

Students who are looking for support now are therefore welcome to contact the Psychological and Systemic Counselling team at the University of Augsburg.

And if the worries become particularly loud in the evening or at night, when everything around becomes quieter, we recommend even more specialised contacts:

  • The telephone helpline is available around the clock and free of charge under the number: 0800/1110111 or 0800/1110222. In addition to telephone counselling, it offers real-time email counselling.
  • Help in life-threatening emergency situations is always available by calling 112.
  • The Professional Association of German Psychologists (Berufsverband Deutscher Psychologinnen und Psychologen e. V., short BDP) has set up a Corona hotline. Calls can be made daily from 8.00 a.m. to 8.00 p.m. free of charge and anonymously on: 0800/777 22 44
  • The "Nummer gegen Kummer" (number against grief) has been set up by the association of the same name especially to support parents. It is also available free of charge and anonymously in the current crisis situation from Mondays to Fridays from 9.00 a.m. to 5.00 p.m. and on Tuesdays and Thursdays from 5.00 p.m. to 7.00 p.m.: 0800/1110550
  • As the current stresses are often particularly difficult to cope with for people suffering from depression, the Stiftung Deutsche Depressionshilfe offers a free online programme iFightDepression. It is available in twelve different languages and includes various tools, e.g. for structuring everyday life. Registration is by email:

Note on iFightDepression: The project described above has ended. However, iFightDepression is still available free of charge, but only in accompanying form.


Psychological and systemic counselling flyer




Dipl.-Psych. Kerstin Jähne
Psychologische Betreuung und Beratung |
Student Counselling Service
  • Phone: -
Psychologisch-systemische Beratung | Studium mit Handicap
Student Counselling Service
N. N.
Psychologische Betreuung und Beratung
Student Counselling Service
  • Phone: -
Psychologisch-systemische Beratung - Beratung bei Suchtproblematik
Student Counselling Service


The b!st, the counselling centre of the Studentenwerk, offers students at the University of Augsburg counselling for social, legal or psychological problems.


Counselling is free of charge (already included in the fees for the Studentenwerk) and confidential (duty of confidentiality). A lawyer, a social counsellor, a qualified psychologist and the representative for students with disabilities and chronic illnesses are available to help you.

Social counselling


Legal counselling


Psychological counselling  


Studying with a disability


b!st – Beratung im Studierendenwerk Augsburg

Study Doubts

Doubts about your studies? No plan on how to proceed at all? Time and again, doubts arise during your studies: Doubts about one's own ability, doubts about the subject, doubts about the university or doubts about the (professional) prospects of the degree.
If you have doubts and want to take the next step – finally get going! Change your subject! Drop out! – you should first take a systematic and creative look at your own abilities, goals and expectations. The more is known about one's own present ("Where do I really stand right now?") and one's own wishes and perspectives for the future ("Where do I really want to go?"), the sooner the next decision can be made appropriately.
The Perspectives Counselling Service of the Student Counselling Service accompanies the process of (re)orientation and change by providing counselling and information.


If your doubts about your studies have more to do with learning problems or exam nerves, then the learning counselling or the psychological counselling at the Central Student Counselling Office are the right people to contact.


Useful links and tips:


Counselling and information


Studying with family

Studying with a child - how can that be combined? Is there childcare at the university? How are young parents supported during their studies in order to reconcile learning and children? What do I do if I have a child during my studies? You can find out about all the ways we support you in this regard on our homepage.  Furthermore, our family service is the ideal contact point to advise you on questions regarding the compatibility of studies and family.


Further information



Which steps are useful in the job search and which strategies are helpful? Which entry options lead to my dream job? What makes a good application? How can I best prepare for a job interview?
With clarity about your personal profile from the orientation phase, you can now focus on the search for your first job. After deciding on the type of entry, you can search for suitable jobs through various channels. The appropriate presentation of your own knowledge, skills and experience, both in written documents and in a personal interview, is then the last hurdle to overcome. Our Career Service offers you supportive events and workshops as well as individual counselling options along the way.


​ Offers surrounding career start


Counselling session


University team of the Agentur für Arbeit Augsburg


Career orientation

Why is career orientation useful and what is the best way to proceed? Which professional fields or companies are open to me and in which do I see my future? Or am I the type for an academic career or should I set up a company myself? By choosing your field of study, you have already set the course, but the career decision is still ahead of you.


Therefore, in the course of your studies, it is necessary to inform yourself about job profiles and fields of activity as well as requirements and opportunities on the labour market and to get to know alumni of your subject or professional field and build up your network. At the same time, it makes sense to deal with your own personality and to reflect on your personal interests, wishes and competences and to expand or deepen them with additional qualifications.

The Career Service offers you insights and support with a wide range of events and counselling and accompanies you in the process of concretising your career choice.


Counselling session


University team of the Agentur für Arbeit Augsburg


Offers surrounding career orientation


doctoral advisory service

Anyone who, at the end of a successful Master's or state examination programme, is considering whether a doctoral degree could be an attractive option for professional, academic or personal reasons, can obtain orientation in the doctoral advisory service. In an individual counselling session, basic topics such as motivation, formalities under university law (doctoral regulations, enrolment), supervision ("Doktorvater/-mutter"), tips on choosing a topic, time planning, funding opportunities / financing and career prospects are discussed.
The supervision of the dissertation in terms of subject matter is the responsibility of the respective supervisor at the faculties.


Information on doctoral degree programmes


Counselling session


Leitung | Allgemeine Studienberatung | Promotionsberatung | Internationale Studieninteressenten | Beruflich qualifizierte Studieninteressenten
Student Counselling Service

addiction counselling

Of the search, the temptation and the addiction


And suddenly everything is different... No question: The Corona crisis situation is a challenge for many, especially psychologically. Studying at a distance – that's not what you imagined...

And so the search begins – for structure, for support and orientation, for contact, for relaxation, for confirmation, for good feelings....


It is not uncommon, especially in these times of "social distancing", to increasingly look for an antidote to loneliness, social isolation, fear, stress, excessive demands or boredom in media and substance consumption.


At this point, we would like to draw your attention to our new, special  addiction counselling service offered by the Student Counselling Service.


Take advantage of our free, confidential offers to get support and/or handouts for your situation in individual counselling sessions and thereby regain more self-control. In most cases, psychological counselling can help you to get a grip on problems, obstacles and blockades, of which most are very complex.


In order to enable you to make a self-assessment now, we would like to invite you to a small self-observation exercise. Please observe and reflect for yourself:

  • Do you find it increasingly difficult to delve deeply into a subject for your studies, to research independently, to read a lot, to stay focused and concentrated?
  • Do you often use media (mobile phone, internet, social networks) or substances as a distraction from feelings you don't want to feel and thoughts you don't want to think?
  • Do you sometimes succumb to the temptation of using media (e.g. activity and contact in social networks, completing missions in computer games) or substances to give yourself a quick sense of achievement, rewards or pleasant feelings?
  • Do you crowd out other activities and social contacts by surfing the internet and social networks?
  • Do you use substances such as alcohol or other intoxicants more or more often due to the loss of social control instances?
  • Do you often find yourself unable to stick to your own limits and intentions?
  • Have you ever taken or thought about taking performance-enhancing substances to meet the demands of your studies, exam stress or the double burden of studies and a part-time job?

If you can answer "yes" to several questions for yourself, we would like to commend your honesty and sincerity towards yourself. This honest self-knowledge is the first important step towards change!!!


Take the second step NOW and get support on your way back to more freedom and self-determination!

Psychologisch-systemische Beratung - Beratung bei Suchtproblematik
Student Counselling Service


How can studying be managed despite mobility, visual, speech or hearing impairments? What can be done if chronic or mental illnesses affect the success of your studies?

Eleven percent of all students in Germany state that they have a health impairment that is so severe that it limits their progress in their studies (source: 21st Social Survey of the Deutsches Studentenwerk).

The Student Counselling Service provides information and helps with compensation for disadvantages and study organisation. The counselling is aimed at students and prospective students with, among other things

  • Mental illnesses (e.g. depression),
  • Chronic-somatic illnesses (e.g. diabetes, multiple sclerosis, Crohn's disease),
  • Mobility impairments,
  • visual, hearing and speech impairments,
  • Partial performance disorders (e.g. dyslexia, dyscalculia).


  • Compensation for disadvantages (e.g. extension of writing time),
  • Extension of time limits (e.g. for exceeding the maximum duration of studies),
  • Admission (e.g. hardship application),
  • Organisation of studies (e.g. counselling centres, leave of absence),
  • Structures and services in higher education (e.g. barrier-free accessibility).

Counselling and Information


Representative for Students with Disabilities and Chronic illness


Psychologisch-systemische Beratung | Studium mit Handicap
Student Counselling Service


Sexual harassment can affect people of all genders and regardless of their social position.  The term generally refers to any unwanted sexual behaviour that violates the dignity or personal boundaries of an individual. If you have had such or similar experiences at the University of Augsburg, or are not sure how to categorise what you have experienced, have observed corresponding incidents, or would like to reflect on your own behaviour, the information and counselling services offered by the University of Augsburg are available to you.


Helpful in sorting out your own feelings and asking what the next steps that can be taken are: Diary notes, documentation of the incident (writing a protocol, saving emails, noting contact details of witnesses), briefly writing down the feelings triggered by the situation, talking to familiar people, to (professional) third parties in counselling centres or help hotlines.

The platform „Evermood“ by the university bundles information & contact persons in one central place. The Office for Equal Opportunities offers:


Information, contact persons & anonymous contact (Evermood platform)


Further information on Evermood

  • Beratungsstelle zur sexuellen Belästigung & Gewalt Frauennotruf München: oder telefonisch unter 089  763737
  • Wildwasser e.V.  
  • Strong! LGBTIQFachstelle gegen Diskriminierung und Gewalt: 089 856346427; Chat Beratung möglich unter:
  • Hilfetelefon Gewalt an Männern oder telefonisch unter 0800 123 9900
  • Hilfetelefon Gewalt gegen Frauen oder telefonisch unter 08000 116 016