Prof. Dr. Sebastian Schiffels beschäftigt sich mit den Themen Entscheidungsverhalten und Digitalisierung im Gesundheitswesen. Methodische Grundlage seiner Arbeit ist die Verwendung empirischer Daten aus Feld- und Labor-Experimenten. Diese Methodik bringt er in seine Forschungsschwerpunkte (Behavioral-) Operations Management und (Healthcare-) Analytics ein. Schiffels ist Mitglied im Zentrum für Interdisziplinäre Gesundheitsforschung der Universität Augsburg, ZIG.

Vor seiner Berufung an die Universität Augsburg war Sebastian Schiffels Assistant Professor im Bereich Operations Management am Leipziger Standort der Lancaster University. Er habilitierte über Behavioral Operations an der TUM School of Management, wo er, vor einem Auslandsaufenthalt an Pennsylvania State University (USA), auch promovierte. Betriebswirtschaftlich Ausgebildet wurde er an den Universitäten Mannheim.

(Behavioral-) Operations Management und (Healthcare-) Analytics

2026

F. Heinlein, M. Grieger, S. Schiffels, J. O. Brunner
Explainability in Human-AI Collaboration Under Information Asymmetry: The Case of Surgical Duration Planning
Decision Analysis (2026) |  DOI

S. Kling, S. Schiffels, J. O. Brunner
Rehabilitation therapy scheduling accounting for teaming requirements and therapist shortages: a branch and price approach
Flexible Services and Manufacturing Journal 38(2), 931–962 (2026) |  DOI

E. Kagan, C. Jost, T. Lieberum, S. Schiffels
On Repeat: Does Iteration Drive Innovation?
Manufacturing & Service Operations Management 28(2), 343–361 (2026) |  DOI

R. Schlembach, S. Schiffels, J. O. Brunner
Optimizing hospital sterilization operations: A column generation approach for parallel batch scheduling with job families
European Journal of Operational Research 334(3), 1025–1040 (2026) |  DOI

R. Hutfluss, S. Schiffels, M. Grieger, J. O. Brunner
Predicting nursing staff care capacities in hospitals with machine learning
Working Paper, Universität Augsburg (2026) 

S. Schiffels, C. Jost
The role of scarcity behavior in inventory management
European Journal of Operational Research 328(1), 78–90 (2026) |  DOI

2025

L. Wagner, S. Schiffels, J. O. Brunner
Humans are not machines, scheduling of healthcare workers accounting for consistent work schedules
Working Paper (2025)

T. Greil, M. Janjevic, S. Schiffels, S. Kirshner
Higher Profit, Lower Risk? How Large Language Models Shape Decision Behavior in Supply Chain Optimization
Working Paper (2025) |  DOI

A. Fügener, S. Schiffels, U. W. Thonemann
Project Portfolio Selection with Strategic Buckets—The Role of Naïve Diversification
Manufacturing & Service Operations Management 27(4), 1242–1257 (2025) |  DOI

T. Hagspihl, R. Kolisch, S. Schiffels
Planning an airport shuttle network with air taxis using choice-based optimization
OR Spectrum, Article 103377 (2025) |  DOI

2024

A. Taudien, S. Schiffels, A. Fügener, A. Gupta, W. Ketter
One Versus Many: Advice-Taking from Ensemble Algorithms
ECIS 2024 Proceedings 9 (2024) | URL: AISeL

T. Hagspihl, R. Kolisch, P. Fontaine, S. Schiffels
Apron layout planning–Optimal positioning of aircraft stands
Transportation Research Part B: Methodological 179, 102854 (2024) |  DOI

2023

D. D. Walzner, L. M. Poreschack, A. Fügener, S. Schiffels, C. Denz
Division of Labor between Humans and Algorithms in Healthcare: The Case of Surgery Duration Predictions
ICIS 2023 Proceedings 9 (2023) | URL: AISeL

2022

T. Hagspihl, R. Kolisch, C. Ruf, S. Schiffels
Dynamic gate configurations at airports: A network optimization approach
European Journal of Operational Research 301(3), 1133–1148 (2022) |  DOI

C. Ruf, S. Schiffels, R. Kolisch, M. M. Frey
A Data-Driven Approach for Baggage Handling Operations at Airports
Transportation Science 56(5), 1179–1195 (2022) |  DOI

T. Lieberum, S. Schiffels, R. Kolisch
Should We All Work in Sprints? How Agile Project Management Improves Performance
Manufacturing & Service Operations Management 24(4), 2293–2309 (2022) |  DOI

C. Jost, A. Jungwirth, R. Kolisch, S. Schiffels
Consistent vehicle routing with pickup decisions - Insights from sport academy training transfers
European Journal of Operational Research 298(1), 337–350 (2022) |  DOI

2021

C. Jost, S. Schiffels
Pharmacy Training - Nudging Routing Behavior Through Customer Matching
Working Paper, TU München (2021) | URL: mediaTUM

S. Schiffels, G. Voigt
Capacity Reservation and Wholesale Price Contracts under Forecast Sharing: A Behavioral Assessment
Production and Operations Management 30(10), 3579–3598 (2021) |  DOI

2020

S. Schiffels, A. Fügener, T. Stangl
Project management under information asymmetry: How trust & trustworthiness impact planning & reporting
Working Paper, TU München (2020) | URL: mediaTUM

2018

S. Schiffels, T. Fliedner, R. Kolisch
Human Behavior in Project Portfolio Selection: Insights from an Experimental Study
Decision Sciences 49(6), 1061–1087 (2018) |  DOI

2017

A. Fügener, S. Schiffels, R. Kolisch
Overutilization and underutilization of operating rooms - insights from behavioral health care operations management
Health Care Management Science 20(1), 115–128 (2017) |  DOI

U. Steinberg, S. Schiffels, A. Fügener
Contract Design, Costs and Power Influence Time Planning in Projects: Experimental Evidence
Academy of Management Proceedings 2017(1), 14011 (2017) |  DOI

2015

S. M. Schiffels
Behavioral Operations: Experimental Insights into Inventory, Health Care, and Portfolio Planning
Dissertation, Technische Universität München (2015) | URL: mediaTUM

2014

S. Schiffels, A. Fügener, R. Kolisch, O. J. Brunner
On the assessment of costs in a newsvendor environment: Insights from an experimental study
Omega 43, 1–8 (2014) |  DOI